British Embassy Moscow
Smolenskaya Naberezhnaya 10
Telephone: +7 495 956 7200
Fax: +7 495 956 7481
General enquiries: firstname.lastname@example.org
Visa enquiries to Visa Application Centre:
Consular Services for British nationals:
Media enquiries: Media.Moscow@fco.gov.uk
Opening hours (British Embassy):
Monday to Friday: 9am to 1pm, 2pm to 5pm
Opening hours (Consular section):
9am to 12pm (except public holidays)
If you cannot reach the British Embassy Moscow on their usual number, please call +44 1908 516666
The British Embassy Moscow maintain and develop relations between the UK and Russia. They provide services to British nationals living in and visiting Russia.
The British Embassy Moscow help bilateral political relations between UK and Russia and work closely with the Russian Government to address international issues of concern. They support British exports to, and investment in, Russia, providing a wide range of services to both British and Russian businesses. They encourage a low-carbon, high growth global economy, support world-class science and innovation collaboration between the UK and Russia, as well as links between the armed forces in both countries.
Find out more on their UK and Russia news page, here: https://www.gov.uk/world/russia/news.
The British Embassy Moscow provides services to British nationals living in and visiting Russia. You can access UK Government services while in Russia, here: https://www.gov.uk/world/russia.
If you are in Russia and you need urgent help (for example, you have been attacked, arrested or someone has died), call +7 495 956 7200. If you are in the UK and worried about a British national in Russia, call 020 7008 1500.
Get an emergency travel document
You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel, here: https://www.gov.uk/emergency-travel-document.
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are due to travel in the next 24 hours, contact the British Embassy Moscow as soon as possible, here: https://www.gov.uk/world/organisations/british-embassy-moscow#contact-us.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel, here: https://www.gov.uk/renew-adult-passport.
If you arrived in Russia on a Russian visa, its replacement must be obtained via visa sponsor in order to leave Russia. If you apply for an ETD because your passport has been lost or stolen, you will be expected to produce a Police report when applying for an exit visa from Russian authorities.
If you are not a British citizen or have not had a British passport before
If you are not sure, check if you are a British citizen, here: https://www.gov.uk/check-british-citizen.
If you are not a British citizen but think you may be eligible, contact the British Embassy Moscow to apply for an emergency travel document, here: https://www.gov.uk/world/organisations/british-embassy-moscow#contact-us.
Other consular services
Notarial and documentary services
See the full list of notarial and documentary services the British Embassy Moscow provide, here: https://www.gov.uk/guidance/notarial-and-documentary-services-guide-for-russia.
The British Embassy Moscow charge fees for some of their services. See the full list of consular fees in Russia, here: https://www.gov.uk/government/publications/russia-consular-fees.
They also provide services in Ekaterinburg, see: https://www.gov.uk/world/organisations/british-consulate-general-ekaterinburg.
All consular services are by appointment only. Book your appointment online: https://www.consular-appointments.service.gov.uk/fco#!/british-embassy-moscow/-/service_list.